Resolve your concern

We’re committed to resolving any concerns or issues you may be facing with our services. If you have an ongoing concern that is still unresolved, you’ve come to the right place for us to make things right.

If you’re looking for deals this holiday season, shop online or visit your nearest retail location to take advantage of these promotions.

Bring your concern to our management team

We’re committed to delivering the service you should expect from us. Please share all the details related to your concern and our management team will respond to you within the next 24 hours to resolve your concern.

Resolve your concern now

Additional support

Chat with an agent

Connect directly with a live agent who will help solve your concerns as quickly as possible with step-by-step support.

General concerns
Mon-Sat: 9am to 7pm ET

Call an agent

Get on the phone with one of our agents to resolve your concern. Choose the number specific to the product or service you need support with.

Available
Mon-Sat: 9am to 7pm ET

Mail us

Tell us about your concern here.

Alternatively, if you’d like to mail your concern, please send your letter to:

Rogers Communications
Share a concern
333 Bloor St. E
Toronto, ON M4W 1G9