Your monthly bill explained
On your Fido bill, you’ll see:
- The balance for the current and previous months.
- The total of all your recurring monthly services fees for the upcoming billing period.
- All your usage fees for the previous period (e.g. usage for talk, text and data).
- Account adjustments, if any.
- Hardware charges and credits, if any.
- Your FidoDOLLARSTM balance. FidoDOLLARS balance.
If you have a credit limit, you’ll be able to see the amount on your monthly bill. Check out more
about Credit limit.
Under the usage summary section, you’ll find a complete breakdown of your monthly usage (e.g. the data, talk and text usage included in your monthly plan plus any long-distance, roaming, additional data usage charges, etc.).
To better understand your first and final bill:
First Fido bill
Your first Fido bill will have a partial fee for services from the date your phone was first activated until the end of your billing cycle, as well as full charges for the coming month.
Charges for the coming month will include:
- Your monthly plan
- Your add-ons
Final bill
On your final bill, you’ll find the charges for services you used until the cancellation date of your service. A Device Savings Recovery Fee (DSRF) will apply if your service is cancelled before the end of your Fido Agreement Term. For more info, check out Service agreement.
Follow: