We understand that losing a loved one is a challenging time, and we're here to support you through the necessary changes to their accounts. In this article, we'll guide you through the process of closing or making other changes to an account after the death of an account holder. Our goal is to provide you with the assistance you need during this difficult period.
To proceed with the cancellation or other changes to the account, fill out this form.
Cancellation of services will be effective from the date of death or the date of last usage, whichever is later. We may have options available for transferring the responsibility or changing ownership of devices.
We understand that managing the accounts of deceased loved ones can be challenging. Our dedicated support team is here to assist you through the process of closing or making changes to the account. By providing the necessary information and following the outlined steps, we can ensure a smooth transition during this difficult time. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.