Subject to change without notice. On the Fido network or in an Extended Coverage area. Coverage not available in all areas.
†A Setup Service Fee of $45 applies to setup your device and related services. The Setup Service Fee is waived through self-serve on fido.ca (but not through Live Chat and Customer Service). If you require device setup in-store thereafter, a $45 Setup Service Fee will apply.
±Applies to all plans except Data and Text Only plans: Additional airtime, long distance, roaming, data, add-ons, provincial 9-1-1 fees (if applicable) and taxes are extra and billed monthly. Local airtime excludes calls made through Call Forwarding, Video Calling or similar services. Value Packs and Long Distance Add-ons require a subscription and must be added to a monthly plan. Information on 9-1-1 fees; fido.ca/911.
Subject to the Fido Terms of Service and Acceptable Use Policy; fido.ca/terms.
- Bring your own phone plans available to customers who bring in an unlocked phone with new activation of Fido service.
- Fido Payment Program:0% APR on approved credit with a Fido Payment Program Agreement (FPPA) and an eligible Fido mobile plan. FPPA based on full price less any down payment plus taxes (excluding promo credits, if applicable, which are applied monthly on your bill for as long as your FPPA is in place). Any down payment plus taxes is due in full upon purchase. If your FPPA is terminated or your mobile plan is cancelled, the outstanding Fido Payment Program balance becomes due and the promo credit (if applicable) will end. A security deposit of up to $250 may be required.
- Calls from Canada to Canadian numbers only, billed by the minute. Additional minutes: 50¢/min (Call Forwarding: 20¢/min).
- Includes messages sent from Canada on the Fido network to email addresses or Canadian, U.S. and international wireless numbers. Sent/received premium messages (alerts, messages related to content and promotions) and messages sent while roaming not included and charged at applicable rates.
- Weeknights from 5 p.m. to 7 a.m. and weekends from Friday 5 p.m. to Monday 7 a.m.
- Service includes up to 3 messages, each 3 minutes in length that can be saved up to 3 days.
- Plan minutes (including weekends and evenings) and Circle Calling include local calls only; long distance charges of 55¢ apply.
- By subscribing, user accepts messages being processed outside Canada. Not compatible with iPhone, BlackBerry or Android Visual Voicemail apps.
- Messages can be saved up to 10 days, max. 5 min each.
- Rates vary by country; fido.ca/longdistance.
- Local airtime minutes only. Each additional minute costs 10¢.
- Pay-Per-Use rate, subject to change without notice. Taxes extra. Fee charged per line in addition to plan monthly fee and applies for 24 hrs from first use in eligible destination. Roaming charges apply when outside eligible destination. Data: Usage exceeding plan allotment charged as per your plan. Messages: While in eligible destination, includes messages sent to local or Canadian wireless numbers. Sent/received premium and sent international messages to other destinations (unless your plan includes international messages) extra. Calls: While in an eligible destination, includes calls to local or Canadian numbers (airtime charges apply as per your plan). International long distance rates apply to calls made to other destinations. See fido.ca/terms for full terms and conditions.
- 5 Extra Hours of Data (previously Data Bytes). Pay-per-use service (at no additional cost) that may be changed at any time without prior notice. Available with in-market postpaid mobile plans that include data, talk and text on the Fido network only; not available in Extended Coverage areas, while roaming or on Wi-Fi. Limit of five 1-hour sessions per bill cycle. Tethering: Maximum data speeds reduced to 3.8 Mbps (for both download and upload) while tethering. Subject to Fido Terms of Service and Acceptable Use Policy (including our Network Management policy), fido.ca/terms. See fido.ca/5ExtraHours.
- Fido XTRA is a service offered by Fido to eligible Fido Mobile and Internet postpaid customers (prepaid plans not eligible). Offers made available through Fido XTRA have no cash value, and are subject to availability and offer conditions, as may be indicated. See fido.ca/terms for full terms and conditions.
- Subject to change without notice. On the Fido Network only (coverage not available in all areas). Not available in Extended Coverage areas. Enrolment to preauthorized payments required. Airtime, roaming and incoming 9-1-1 emergency calling not available. Additional data, pay-per-use text and picture messages, add-ons, provincial 9-1-1 fees (if applicable) and taxes are extra and billed monthly. Additional Data: $10/100 MB. Data overage cap feature will prevent overage fees over $50, unless you choose to continue incurring charges.
- Includes messages sent from Canada to email addresses or Canadian wireless numbers. Sent/received premium texts are extra.
- Data Overage Protection: Available with in-market postpaid plans including data. Once you have used all the data included in your plan, your access to data services will be paused until the end of your current billing cycle, or you have the option to purchase more data. Except for Data only plans, we will send you a text message notifying you when you have used 100% of the data allotment included in your plan.
- Early Cancellation Fee (applicable to Term Services only). An Early Cancellation Fee (ECF) applies if you were given a device subsidy when you agreed to your new term, and if, for any reason, your wireless service or your new term is terminated prior to the end of the term of your Service Agreement (Service Agreement Term). The ECF is equal to the device subsidy multiplied by the number of months remaining in your Service Agreement Term divided by the total number of months of your Service Agreement Term (plus applicable taxes). In other words, ECF = Device Subsidy x # months left in your Service Agreement Term ÷ Total # months in your Service Agreement Term + applicable taxes.
- Plans available only with a 2-year agreement. Early cancellation fees apply.