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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Activity in Fido Community
Someone is trying to change my PIN
I have received an email saying you have requested to change the PIN which I haven't.Someone is using my information and trying to change the PIN. I tried to login to my account but it is locked/suspended as the fraud person tried to access my accoun...
Fido Credit Ops Scam email?
Can someone from Fido tell me whether this is real or not? I contacted customer service but I couldn't find an account number that ends in 7980 under my name. Also, if I have cancelled my account, how am I supposed to make the payment? edit: email i...
Question About International Travel Plan That Is Unclear...
I'm travelling internationally soon and want to be able to use my current phone and data plan in the new location (which I have checked and is eligible for the Travelling Interionally plan of $15.00/day).The thing that is unclear to me is that it tel...
Re: Worst Customer Service experience EVER,
Hey @Frustrated8, Welcome to the community! I'm sorry to hear this is taking longer than expected and we'll be more than happy to help. You can reach out using the methods shown here to get started.
Re: Let's talk loyalty Plans and Programs
As we age, many of us find ourselves on restricted or reduced incomes. Those of us with a track record like mine (25+ years with your service) should benefit. In today's market, anyone with over 10 years with the same provider seems to be a rarity. ...
Latest from our Blog
FIDO YEAR END WRAP CONTEST 2023 WINNERS
Hi @Community, We wrapped 2023 with an awesome exclusive contest available to select customers as a thank you for another year together! Now, it's time to celebrate the lucky winners of a $500 ...
Introducing the Samsung Galaxy S24 Series
Hey Community, Exciting news! Samsung just announced their new Galaxy S24 series, and you can secure yours by pre-ordering on fido.ca. Mark your calendars for the official launch on January 31! ...
Happy Diwali! Enter for a chance to win a $5,000 travel voucher!
The joyous festival Diwali is here to light everyone up and Fido is here for it! Have you seen our latest Diwali spot? Check it out here: We understand that special times like these deserve mo...
Fido XTRA’s Decathlon Contest
Prizes to stay active this fall Make the most of your autumn activities! Get a chance to instantly win 1 of ten (10) $200 Decathlon eGift Cards. At Decathlon, you’ll find everything you need to...
